Why is chatgpt leaking payment details from random users?

OpenAI is confirming that a glitch on Monday caused ChatGPT to also expose payment details for paid users, in addition to leaking conversation histories from random users. On Monday, users who tried to subscribe to the paid ChatGPT Plus service reported seeing email addresses from random users pop up in the payment form.

Did a chatgpt plus bug cause unintentional visibility of payment information?

“Upon deeper investigation, we also discovered that the same bug may have caused the unintentional visibility of payment-related information of 1.2% of the ChatGPT Plus subscribers who were active during a specific nine-hour window,” the company said.

Why is chatgpt exposing other users' chat queries & personal information?

Today, OpenAi published a post-mortem report explaining that a bug in the Redis client open-source library caused the ChatGPT service to expose other users' chat queries and the personal information for approximately 1.2% of ChatGPT Plus subscribers. "The bug was discovered in the Redis client open-source library, redis-py.

Why do people see other users' payment info and chat history?

That’s why people were seeing other users’ payment info and chat history; they were being served cache data that was actually supposed to go to someone else but didn’t because of a canceled request. That’s also why it only affected users who were active.