Our commitment to security


Security is the top priority at BTCC. Whether it’s about users’ assets or our platform safety, we actively renew our security measures to ensure a safe, secure trading environment for our users worldwide.

Time is the best judge

Over the past 11 years, we have never experienced a single security incident, striving to protect users’ assets through our industry-leading security measures.

Users’ trust is of utmost importance to us, and we do our best to ensure that your deposits are safe and secure on the BTCC platform.

Focusing on security since the beginning

Platform Security

  • Complete segregation of users’ assets

Users’ funds are kept in strict segregation from BTCC’s assets. BTCC never uses users’ funds for its own operational activities. 

  • Multi-signature cold wallets

All users’ assets are stored in multi-signature cold wallets, preventing unauthorized access by third parties, cyber hackers, or thieves.

  • Penetration testing    

Our team of security experts perform regular internal and external system audits to ensure BTCC is protected from hackers.    

  • Personal information security    

All personal information is encrypted in our systems, and access is strictly monitored.

  • No diversion of assets

BTCC has never issued any tokens or staked any tokens for loans. We did not participate in any staking or other projects. BTCC is not dependent on any lending or borrowing schemes.

User-Level Security

  • Identity verification (KYC)

Users are recommended to verify their identities on BTCC to enjoy enhanced security as well as a higher daily withdrawal limit.

  • 2-Factor authentication (2FA) for withdrawals    

For account security, users are required to enable two-factor authentication (2FA) for withdrawals. Aside from account password, users can add an additional layer of security by configuring any of the methods below:

  • Google Authenticator
  • Mobile number verification
  • Email address verification
  • Login history

Users can check their login history by visiting their Account Security page on the BTCC web platform.

We actively embrace compliance

BTCC puts a strong emphasis on conducting business in various countries and regions under the premise of lawfulness and compliance. Currently, BTCC has obtained regulatory licences in a variety of countries.

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