How to make deposits and withdrawals in crypto

Crypto Deposits & Withdrawals

I. Withdrawing cryptocurrency
You can withdraw assets from your BTCC account to other cryptocurrency wallets or platforms.
 To withdraw cryptocurrency from your BTCC account, please follow the steps below.
 
II. How to withdraw cryptocurrency in the app
 
Step One
Go to the 'Assets Page' and click on 'Withdraw'.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/25306199138073" alt="1.PNG" width="333" height="721">
 
Step Two
Choose the cryptocurrency you want to withdraw and your desired withdrawal method.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/25306161785625" alt="2.PNG" width="311" height="714">
Step Three
Choose the blockchain network you want to withdraw on.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/25306161788185" alt="3.PNG" width="342" height="740">
Step Four
Fill in the required withdrawal information: withdrawal address, address tag, withdrawal amount, address origin, etc.
Remember to read the Reminder section.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/25306161791513" alt="4.1.PNG" width="358" height="775">
<img src="https://btccexchange.zendesk.com/hc/article_attachments/25306161799065" alt="4.2.PNG" width="343" height="742">
<img src="https://btccexchange.zendesk.com/hc/article_attachments/25306199154457" alt="4.3.PNG" width="341" height="738">
<img src="https://btccexchange.zendesk.com/hc/article_attachments/25306199159577" alt="4.4.PNG" width="342" height="741">
 
Step Five
Click 'Submit' and proceed with security verification.
After successful submission, please wait patiently for the review.
Once approved, please wait patiently for the blockchain transfer confirmation.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/25306199173273" alt="5.PNG" width="342" height="741">
 
III. Frequently Asked Questions
Q1. Will there be a fee for withdrawing?
A1. Each withdrawal requires a fixed fee to cover the blockchain transfer fee.
Note:
The withdrawal fee is determined by the respective mainnet, and the mainnet may adjust the fee in situations such as network congestion without further notice. Check the real-time rate on the withdrawal page for the most accurate estimate.
 
VIP level withdrawal fee rate discount. <a href="https://www.btcc.com/en-US/fees">Learn more &gt;</a>
Additional withdrawal fees. <a href="https://www.btcc.com/en-US/support-center/detail/14682339160089">Learn more &gt;</a>
For withdrawal limits and rules, please go to the withdrawal page to learn more.
 
Q2. Do I need to select a blockchain network for withdrawal?
A2. Please ensure that the blockchain network you have chosen is correct and matches to the network chosen by the recipient, otherwise your assets will not be credited or recovered.
 
Q3. What is the “contract detail” listed on the withdrawal page?
A3. This is used to identify and distinguish tokens issued on the same blockchain. Please double check that the “contract detail” listed on your withdrawal page matches the one displayed on the recipient platform, otherwise your assets might not be transferred properly or recovered.

How to Withdraw Cryptocurrency

Deposit and Withdrawal Fee Chart

<h2>1. Who will be charged and the fee amount</h2>
 
The following two types of users who only use the 'Buy Crypto' service to purchase USDT and withdraw the crypto purchased immediately without trading futures on the BTCC platform will be charged an additional withdrawal fee.
 
Type 1: Users who traded futures after buying crypto on BTCC, but the margins of their positions are less than 30% of their crypto purchase amount.
 
If a user purchased 100 USDT using the 'Buy Crypto' function, but the margins of their positions are less than 30% of their crypto purchase amount (i.e. 30 USDT) at the time of making a withdrawal, an additional 6% withdrawal fee (i.e. 6 USDT) will be charged.
 
Type 2: Users who did not trade futures after buying crypto on BTCC, or who also converted their purchased USDT into other cryptocurrencies
 
If a user purchased 100 USDT using the 'Buy Crypto' function and has not traded any crypto futures at the time of making a withdrawal, an additional 6% withdrawal fee (i.e. 6 USDT) will be charged.
If a user has not traded any crypto futures after buying crypto and has converted the purchased USDT into BTC or other cryptocurrencies at the time of making a withdrawal, an additional 6% withdrawal fee in the converted cryptocurrency will be charged.
 
Just a friendly reminder that users can also find the above-mentioned additional withdrawal fee rules on the 'Buy Crypto' page.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/14716434991897" alt="Additional_withdrawal_fee.png" width="324" height="612">
 
<h2>2. Users who will not be charged additional withdrawal fees</h2>
Please note that the following users will not be charged the additional withdrawal fee mentioned above.
 
→ Users who have traded crypto futures on the BTCC platform and have margins that are 30% or more of their crypto purchase amount.
→ Users who use the ‘Deposit’ function to fund their accounts.
 
<h2>3. Why is this additional withdrawal fee put in place?</h2>
 
As BTCC is a crypto futures exchange, if users only buy USDT and withdraw the assets without trading on our platform, they could easily be flagged as suspicious accounts by the system for behaviours that are violations of the BTCC platform, such as money laundering. For suspicious accounts, the rights to use the platform will be limited. For example, users may not be able to participate in campaigns to earn bonuses.
 
BTCC provides users with a wide range of benefits to help reduce their trading costs, such as giving away bonuses for registration, deposits, and trading. In order to ensure a fair trading environment for all users, BTCC will charge an additional withdrawal fee for users who have not traded crypto futures and users whose margins are less than 30% of their crypto purchase amount on the platform.
 
<h2>4. FAQs</h2>
Q1. What is the withdrawal fee on the BTCC platform?
The withdrawal fee varies depending on the cryptocurrency. For more details, please visit our <a href="https://www.btcc.com/en-US/fees" target="_self">fee rate page</a> (log-in is required).
 
Q2. How to deposit crypto using the ‘Deposit’ function on BTCC?
Users can fund their BTCC accounts by transferring cryptocurrencies from exchanges or personal wallets. For a step-to-step guide, please visit the article on <a href="https://www.btcc.com/en-US/support-center/detail/12318592945433?cid=12133520537241" target="_self">How to Deposit Crypto</a>.

Crypto Purchase Rules: Additional Withdrawal Fees

<h2>1. What is a Crypto Deposit</h2>
 
By making a crypto deposit, you are putting the crypto you have into your BTCC account. If you would like to deposit cryptocurrencies, please follow the guide below.
<h2>
 2. How to Make a Crypto Deposit on the BTCC App</h2>
 
Step 1
Tap Deposit on the home page.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/12331764652057" alt="How_to_Deposit-EN-1.jpg" width="313" height="637">
 
Step 2
Select the crypto you want to deposit. USDT will be used as an example here for demonstration.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/12331791651225" alt="How_to_Deposit-EN-2.jpg" width="312" height="628">
 
 
Step 3
Select the network of the crypto you are depositing. TRC20 will be chosen as an example here.
⚠️Important: Choosing the wrong network may result in the loss of assets. Please ensure sure the network you select is the same as the one you will choose on the withdrawal platform.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/12331764938905" alt="How_to_Deposit-EN-3.jpg" width="316" height="640">
 
Step 4
Tap Take a screenshot/Copy address to save your deposit address. Then leave the BTCC app for now.
Go to your personal wallet or other platforms. Go to the Withdraw/Withdrawal page and select the same crypto and network as chosen on the BTCC app, in which case it will be USDT-TRC20.
Paste the deposit address or import the address QR code and confirm your withdrawal. Please note that each platform may have different withdrawal procedures. Please follow their instructions accordingly.
⚠️ Important: Please read the Tips listed on the BTCC deposit page before proceeding.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/12331791965721" alt="How_to_Deposit-EN-4.jpg" width="310" height="633">
 
Step 5
You’ve completed what you need to do for a crypto deposit. Now you just have to wait for your deposit to arrive.
The time it takes for deposits to arrive may vary between different exchanges and blockchain networks. If your deposit hasn’t arrived in a timely manner, please contact the customer support of your withdrawal platform.
 
<h2>3. Deposit FAQs</h2>
 
Q1: Does BTCC charge deposit fees?
BTCC does not charge any deposit fees. However, there might be fees charged by your withdrawal platform/wallet address (if any) and gas fees (if any). All these fees will be reflected in the actual deposit amount received in your BTCC account.
 
Q2: What is the minimum deposit amount?
The minimum deposit amount varies across cryptocurrencies. For the latest information, please refer to the Tips section on the deposit page of each crypto on the BTCC app.
 
Q3: What happens if you deposit less than the minimum required?
Please refer to the FAQ What if I deposited less than the minimum deposit requirement? 
Q4: How long does it take for deposits to arrive?
Please refer to the FAQ How long does it take for deposits to arrive? 
Q5: What if I deposited to the wrong address?
Please refer to the FAQ Deposits made to the wrong address.

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