Maintenance of Deposit and Withdrawal Services


Fellow BTCC Users,

BTCC will undergo short-term maintenance of the deposit and withdrawal services on 28 February 2022 (Monday) from 07:00 to 08:00 (UTC+0). Please take note of the following details:

1. Maintenance period: 28 February 2022 (Monday), 07:00-08:00 (UTC+0)

2. Please refrain from the following activities during the above time frame: 
• Making deposits or withdrawals of BTC, ETH, USDT-ERC20, USDT-OMNI, USDT-TRC20, USDC-ERC20, USDC-TRC20, and XRP; and
• Converting coins with our coin-to-coin exchange service.

A further announcement would be made when we resume the above services.

Just a gentle reminder to replenish margin to existing open positions before the maintenance starts, so as to avoid any losses caused by liquidation during the above maintenance period. 

If you have any questions, please do not hesitate to contact our 24-hour customer service team on our app or web.

We apologise for any inconvenience this may cause. Thank you for your support as always.