Is hitbtc a good crypto exchange?

As a cryptocurrency enthusiast, I'm often faced with the challenge of finding the right exchange platform to suit my trading needs. Recently, HitBTC has been making quite a buzz in the crypto community. But the question remains: Is HitBTC a good crypto exchange? From my initial research, HitBTC boasts a wide range of cryptocurrencies, including some lesser-known altcoins, which is a plus for those seeking more diverse investment options. However, the platform's user interface seems a bit outdated and cumbersome for new users. Additionally, there have been reports of customer service issues and trading delays, which could be a concern for those seeking a smooth trading experience. So, in my search for the perfect crypto exchange, I'm left with this question: does HitBTC's diverse crypto offering outweigh its user interface challenges and potential customer service issues? I'd love to hear from experienced traders who have used HitBTC to get their insights and help me make an informed decision.