BTCC respects and will protect the privacy of all users of the BTCC platform. In order to provide you with more accurate and personalized services, BTCC will use and disclose your personal information in accordance to this privacy policy. Except as otherwise stated in this privacy policy, BTCC will not disclose or provide any information to third party sources without prior consent from the user or as required by law. By using any part of the BTCC platform, you have agreed to the contents of this privacy policy.

1. Applying Range

When you register or activate an account on the BTCC platform, you must provide the personal information of the individual registering on the BTCC platform, enterprise name, and other relevant business registration information as required by law.

When you use BTCC platform services, BTCC automatically receives and records information received from your browser and computer, including but not limited to your IP address, browser type, use of language, access date and time, software and hardware features, and other data. This information may be directly obtained by BTCC or through third party services.

2. Use of Information

Without prior consent, BTCC will not provide, sell, lease, share or trade your personal information to any third party sources. If you are engaged to any services provided by third party companies and/or BTCC affiliated companies, they will be denied access to your information, unless required by law.

BTCC does not allow the collection, editing, or selling of your personal information in any way. BTCC has the right to terminate the service of any users found engaging in the above activities mentioned.

BTCC may occasionally use your personal information to provide you with marketing materials, including but not limited to products and service information. With prior consent, BTCC affiliated companies may request to send their products and services to you.

3. The Information Disclosure

Under the following circumstances, BTCC will disclose your personal information in full or in part:

  • With your prior consent, BTCC may disclose your personal information to a third party;
  • You are required to disclose your details if you are found to be in violation of China’s laws, regulations or BTCC service agreements or related rules;
  • Your personal information will be disclosed to third party sources to provide you with products and service information as per requested;
  • BTCC reserves the right to decide to provide any necessary information or contact information to facilitate the completion of a transaction or dispute resolution during a transaction created on the BTCC platform.

4. The Storage and Exchange of Information

Any information collected by BTCC or BTCC affiliated companies will be stored on its servers. These data may be transmitted without respect to jurisdiction to any servers operated by BTCC.

5. The Use of Cookies

BTCC platform uses cookies to provide you with a more personalized service, including promotional services. You have the right to accept or reject cookies. You can choose to accept cookies by modifying your browser settings. In the event that you refuse to accept cookies, you may not be able to log in or use BTCC platform services or any functions that rely on cookies.

6. Information Security

Your account has a security feature to protect your account and password information. BTCC has security measures in place to ensure that your information is not lost, abused, or altered. Despite the aforementioned security measures, please take note that there are no “perfect” security measures in the information network.

Please protect your personal information, and only provide personal information when absolutely necessary while using BTCC platform services for online transactions. If you suspect that your personal information has been compromised, especially account and/or password information, please contact BTCC customer service immediately.

7. Special Notes of Minors

You do not have the right to use BTCC platform services if you are not recognized as an adult under PR China law.

Terms of Service

Date of latest amendment: September 30th, 2017

This agreement is made by and between you and operator of BTCC and has the legal effect as a legal contract.

The operator of BTCC means the legal entity that, recognized by law, operates the networking platform. For selected services, BTCC UK Limited or XO Market Limited, acts as agent for BTCC. The operator of BTCC may be referred to, individually or collectively, as “BTCC Limited” in this agreement. “BTCC” means the networking platform operated by BTCC, including but not limited to the BTCC website, with the domain name of,, and/or, which is encrypted.

1. Agreement and Execution

The content of this agreement includes main body of this agreement and various rules that have been posted or may be posted from time to time by BTCC. All of the rules shall be an integral part of this agreement, and shall have the same legal effect as the main body of this agreement. Unless otherwise expressly provided, any service provided by BTCC and its affiliates (hereinafter referred as “BTCC Service”) shall be bound by this agreement. You shall carefully read through this agreement before using any BTCC Service, and pay close attention to the content written in bold font. You may consult BTCC if you have any question with regard to this agreement. However, regardless whether you have carefully read through this agreement before using BTCC Service, you shall be bound by this agreement as long as you use BTCC Service. You shall not claim to void or rescind this agreement on the ground that you did not read this agreement or you did not receive any respond from BTCC to your consultation. You hereby promise to accept and observe this agreement. If you do not agree to this agreement, you shall immediately stop registration/activation or stop using BTCC Service. BTCC may make or amend this agreement and various rules from time to time as needed, and announce the same on the website, without any individual notice to you. The amended agreement and rules shall come into effect immediately and automatically upon being announced on the website. If you do not agree to the relevant amendment, you shall immediately stop using BTCC Service. If you continue using BTCC Service, you shall be deemed as having accepted the amended agreement and rules.

2. Registration and Account

Eligibility of Registrants

You hereby confirm that you are an individual, legal person or other organization with full capacity for civil rights and civil conducts when you complete the registration or actually use BTCC Service in any other way allowed by BTCC. If you do not have the said capacity, you and your guardian shall undertake all the consequences resulted therefrom, and BTCC shall have the right to cancel or permanently freeze your account, and claims against you and your guardian for compensation.

Registration and Account

You shall be bound by this agreement once you have filled in information, read and agreed to this agreement and completed the registration process following the instructions on the registration page or you have filled information, read and agreed to this agreement and completed the activation process following the instructions on the activation page, or upon your actual use of BTCC Service in a way permitted by BTCC. You may log in BTCC by your email address or mobile number that you have provided or confirmed or any other means permitted by BTCC. You must provide your real name, ID type, ID number and other information required by the laws and regulations. If any information you have provided during the registration is inaccurate, BTCC will not take any responsibility and any loss, direct or indirect, and adverse consequence resulted therefrom will be borne by you. You may set up BTCC nickname for your account; you may also use such BTCC nickname, log-in name and password to log in BTCC. Your BTCC nickname shall not infringe or allegedly infringe upon legitimate rights and interests of others. If your BTCC nickname allegedly infringes upon legitimate rights and interests of others, BTCC shall have the right to terminate BTCC Service to you and cancel your BTCC nickname. The cancelled BTCC nickname will be available to any user for registration. Unless otherwise provided by the laws or judicial decisions, or satisfied with the conditions promulgated by BTCC, your log-in name, BTCC nickname and password may not be transferred, gifted, or inherited in any way, and any allowed transfer, gift or inheritance shall be dealt with according to the operating procedures set forth by BTCC with qualified documents and materials as required by BTCC. BTCC accounts can only be used by the person whose name they are registered under. BTCC reserves the right to suspend, freeze, or cancel accounts that are used by persons other than the persons whose names the accounts are registered under. BTCC will also not take legal responsibility for these accounts.

User’s Information

During the registration or activation, you shall accurately provide and timely update your information by following the instructions on the relevant page according to the laws and regulations in order to make it truthful, timely, complete and accurate. If there is any reasonable doubt that any information provided by you is wrong, untruthful, outdated or incomplete, BTCC shall have the right to send you a notice to make enquiry and demand corrections, remove relevant information directly and, as the case may be, terminate all or part of BTCC Service to you. BTCC will not take any responsibility and any loss, direct or indirect, and adverse consequence resulted therefrom will be borne by you. You shall accurately fill in and timely update your email address, telephone number, contact address, postal code and other contact information so that BTCC or any other user will be able to effectively contact you. You shall be solely and fully responsible for any loss or extra expenses incurred during the use of BTCC Service by you if you cannot be contacted through these contact information. You hereby acknowledge and agree that you have the obligation to keep your contact information effective and to take actions as required by BTCC if there is any change or update. If you withdraw Renminbi from BTCC, you shall provide the number of bank card or third-party payment account, which shall be opened under your own name, as you have filled in during your registration at BTCC. BTCC does not permit withdrawal to any other person’s bank card or third-party payment account.

Account Security

You shall be solely responsible for the safekeeping of your BTCC nickname and password on your own, and you shall be responsible for all activities under your log-in name, BTCC nickname and password (including but not limited to information disclosure, information posting, consent to or submission of various rules and agreements by clicking on the website, online renewal of agreement or online purchase of services, etc.). You hereby agree that: a) you will notify BTCC immediately if you are aware of any unauthorized use of your BTC nickname and password by any person or any other violations to the security rules; b) you will strictly observe the security, authentication, dealing, charging, withdrawal mechanism or procedures of the website/service; and c) you will log out the website by taking proper steps at the end of every visit. BTCC shall not and will not be responsible for any loss caused by your failure to comply with this provision. You understand that BTCC needs reasonable time to take actions upon your request, and BTCC will not undertake any responsibility for the consequences (including but not limited to any of your loss) that have occurred prior to such actions.

3. BTCC Service

Through BTCC Service and other services provided by BTCC and its affiliates, members may post deal information, access to the pricing and dealing information of bitcoin, reach intent of a deal and carry out the deal, participate in activities organized by BTCC and enjoy other information services and technical services. If you have any dispute with other members arising from any transaction on BTCC, once such dispute is submitted by one or both of you and the other member to BTCC for dispute resolution, BTCC shall have the right to make decision at its sole discretion. You hereby acknowledge and accept the discretion and decision of BTCC. You acknowledge and agree that, BTCC may, on requests from governmental authorities (including judicial and administrative departments), provide user information provided by you to BTCC, transaction records and any other necessary information. If you allegedly infringe upon any other’s intellectual rights or other legitimate interests, BTCC may provide the necessary ID information of you to the interest holder if BTCC preliminarily decides that the infringement exists. All the applicable taxes and all the expenses in relation to hardware, software, service and etc. arising during your use of the BTCC Service shall be solely borne by you. By using this service you accept that all trade executions are final and irreversible. By using this service you accept that BTCC reserves the right to liquidate any trades at any time regardless of the profit or loss position.

4. User’s Guide of BTCC Service

You hereby promise to observe the following covenants during your use of BTCC Service on BTCC: All the activities that you carry out during the use of BTCC Service will be in compliance with the requirements of laws, regulations, regulatory documents and various rules of BTCC, will not be in violation of public interests, public ethnics or other’s legitimate interests, will not constitute evasion of payable taxes or fees and will not violate this agreement or relevant rules. If you violate the foregoing promises and thereby cause any legal consequence, you shall independently undertake all of the legal liabilities in your own name and hold BTCC harmless from any loss resulted from such violation. During any transaction with other members, you will be in good faith, will not take any acts of unfair competition, will not disturb the normal order of online transactions, and will not engage in any acts unrelated to online transactions. You will not use any data on BTCC for commercial purposes, including but not limited to using any data displayed on BTCC through copy, dissemination or any other means without prior written consent of BTCC. You will not use any device, software or subroutine to intervene or attempt to intervene the normal operation of BTCC or any ongoing transaction or activities on BTCC. You will not adopt any action that will induce unreasonable size of data loading on the network equipments of BTCC. You acknowledge and agree: BTCC shall have the right to unilaterally determine whether you have violated any of the covenants above and, according to such unilateral determination, apply relevant rules and take actions thereunder or terminate services to you, without your consent or prior notice to you. As required to maintain the order and security of transactions on BTCC, BTCC shall have the right to close relevant orders and take other actions in case of any malicious sale or purchase or any other events disturbing the normal order of transaction of the market. If your violation or infringement has been held by any effective legal documents issued by judicial or administrative authorities, or BTCC determines at its sole discretion that it is likely that you have violated the terms of this agreement or the rules or the laws and regulations, BTCC shall have the right to publish on BTCC such alleged violations and the actions that having been taken against you by BTCC. As to any information you may have published on BTCC that allegedly violates or infringes upon the law, other’s legitimate interests or this agreement or the rules, BTCC shall have the right to delete such information without any notice to you and impose punishments according to the rules. As to any act you may have carried out on BTCC, including those you have not carried out on BTCC but have had impacts on BTCC and its users, BTCC shall have the right to unilaterally determine its nature and whether it constitutes violation of this agreement or any rules, and impose punishments accordingly. You shall keep all the evidence related to your acts on your own and shall undertake all the adverse consequences resulted from your failure to discharge your burden of proof. If your alleged violation to your promises causes any losses to any third party, you shall solely undertake all the legal liabilities in your own name and hold BTCC harmless from any loss or extra expenses. If, due to any alleged violation by you to the laws or this agreement, BTCC incurs any losses, is claimed by any third party for compensation or suffers any punishment imposed by any administrative authorities, you shall indemnify BTCC against any losses and expense caused thereby, including reasonable attorney’s fee.

5. Scope and Limitation of Liability

BTCC will provide BTCC Service at an “as is” and “commercially available” condition. BTCC disclaims any express or implied warranty with regards to BTCC Service, however, including but not limited to applicability, free from error or omission, continuity, accuracy, reliability or fitness for a particular purpose. Meanwhile, BTCC disclaims any promise or warranty with regards to the effectiveness, accuracy, correctness, reliability, quality, stability, completeness and timeliness of the technology and information involved by BTCC Service. You are fully aware that the information on BTCC is published by users on their own and may contain risks and defects. BTCC serves merely as a venue of transactions. BTCC serves merely as a venue where you acquire bitcoin related information, search for counterparties of transactions and negotiate and conduct transactions, but BTCC cannot control the quality, security or legality of the bitcoin involved in any transaction, truthfulness or accuracy of the transaction information, or capacity of the parties to any transaction to perform its obligations under the transaction documents. You shall cautiously make judgment on your own on the truthfulness, legality and effectiveness of the bitcoin and information in question, and undertake any liabilities and losses that may be caused thereby. Unless expressly required by laws and regulations or any of the following circumstances occurs, BTCC shall not have any duty to conduct preliminary review on information data, bitcoin information, transaction activity and any other transaction related issues of all users: BTCC has reasonable cause to suspect that a particular member and a particular transaction may materially violate the law or agreement. BTCC has reasonable cause to suspect that the activities conducted on BTCC by a member may be illegal or improper. Upon your irrevocable authorization, BTCC, third parties authorized by BTCC or third parties agreed upon by you and BTCC shall have the power to hear disputes arising from transactions between you and other members, make discretional judgment on the underlying facts and applicable rules and, further, make decisions, including but not limited to adjusting the transaction status of the relevant orders, instructing third-party payment company or customer service to transfer all or part of the payments in question to one or both of the parties and etc. Such decisions shall be binding on you. If you fail to execute the decisions within the time limit, BTCC has the right (but not duty) to make payment directly on your behalf using the balance in your BTCC account or security deposit you have placed with BTCC and its affiliates. You shall make up the security deposit timely and indemnify BTCC and its affiliates against any losses, otherwise BTCC and its affiliates shall have the right to offset your interests under any other agreements and may continue to claim for compensation. You understand and agree that, BTCC, third parties authorized by BTCC or third parties agreed upon by you and BTCC are not judicial authorities and are only capable of examining evidence as ordinary people, that the dispute resolution by BTCC, third parties authorized by BTCC or third parties agreed upon by you and BTCC is made solely based on your irrevocable authorization and that they cannot guarantee the result of such dispute resolution satisfies your expectation and will not take any responsibility for such result. If you suffer any losses caused thereby, you agree to claim against the beneficiary for indemnification on your own. You acknowledge and agree, BTCC shall not be liable for any of your losses caused by any of the following events, including but not limited to losses of profits, goodwill, usage or data or any other intangible losses (regardless whether BTCC has been advised of the possibility of such losses): use or failure to use BTCC Service. unauthorized use of your account or unauthorized alternation of your data by any third parties. expenses and losses incurred from purchase or acquisition of any data or information or engagement in transaction through BTCC Service, or any alternatives of the same. your misunderstanding on BTCC Service. any other losses related to BTCC Service which are not attributable to BTCC. In no event shall BTCC be liable for any failure or delay of service resulted from regular equipment maintenance of the information network, connection error of information network, error of computers, communication or other systems, power failure, strike, labor disputes, riots, revolutions, chaos, insufficiency of production or materials, fire, flood, tornado, blast, war, governmental acts, judicial orders or omission by third parties. You agree to indemnify and hold harmless BTCC, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to out of your violation this Agreement.

6. Termination of Agreement

You hereby agree that, BTCC shall have the right to terminate all or part of BTCC Service to you, temporarily freeze or permanently freeze (cancel) the authorizations of your account on BTCC at BTCC’s sole discretion, without any prior notice, for whatsoever reason, and BTCC shall not be liable to you or any third party; however, BTCC shall have the right to keep and use the transaction data, records and other information that is related to such account. In case of any of the following events, BTCC shall have the right to directly terminate this agreement by cancelling your account, and shall have the right to permanently freeze (cancel) the authorizations of your account on BTCC and withdraw the corresponding BTCC nickname thereof: after BTCC terminates services to you, you allegedly register or register in any other person’s name as BTCC user again, directly or indirectly; the email address you have provided does not exist or cannot receive emails, and there is no other means to contact you or you fail to update with an effective email address within 3 business days after BTCC notifies you via other means to change your email address; the main content of user’s information that you have provided is untruthful, inaccurate, outdated or incomplete; when this agreement (including the rules) is amended, you expressly state and notify BTCC of your unwillingness to accept the amended service agreement; any other circumstances where BTCC deems it should terminate the services. After the account service is terminated or the authorizations of your account on BTCC is permanently froze (cancelled), BTCC shall not have any duty to keep or disclose to you any information in your account or forward any information you have not read or sent to you or any third party. You agree that, after the termination of agreement between you and BTCC, BTCC shall still have the rights to: keep your user’s information and all the transaction information during your use of BTCC Service. Claim against you according to this agreement if you have violated any laws, this agreement or the rules during your use of BTCC Service. After BTCC suspends or terminates BTCC Service to you, your transaction activities prior to such suspension or termination will be dealt with according to the following principles and you shall will take care of on your own efforts and fully undertake any disputes, losses or extra expenses caused thereby and keep BTCC harmless from any losses or expenses: BTCC shall have the right to delete, at the same time of suspension or termination of services, information related to any un-traded bitcoins that you have uploaded to BTCC prior to the suspension or termination. if you have reached any purchase agreement with any other member prior to the suspension or termination but such agreement has not been actually performed, BTCC shall have the right to delete information related to such purchase agreement and the bitcoins in question. If you have reached any purchase agreement with any other member prior to the suspension or termination and such agreement has been partially performed, BTCC may elect not to delete the transaction; provided, however, BTCC shall have the right to notify your counterparty of the situation at the same time of the suspension or termination.

7. Privacy Policy

BTCC may announce and amend its privacy policy on the platform of BTCC from time to time and the privacy policy shall be an integral part of this agreement.

8. Governing Law, Jurisdiction, and Others

The validity, interpretation, modification, execution and dispute resolution of this agreement shall be governed by the laws of Hong Kong and for selected services, the laws of the United Kingdom. Where the laws are silent, common international business practices and (or) industry practices will be referred to. This agreement sets forth the general terms that you are subject to during your use of BTCC and, during your use of a particular BTCC, you shall also comply with the specific terms applicable to such platform (for details please refer to any other agreement and platform rules entered into by and between you and such platform). In case of any inconsistency or conflict between the general terms and specific terms, the specific terms shall prevail. In case of any disputes arising out of this agreement, the legal entity to be involved as a party to the dispute shall be identified by locating the platform on which you have used the services in question. For example, it should be the operator of BTCC who will communicate with you and take care of any disputes arising out of your use of BTCC Service. If there is any dispute, both you and the operator of BTCC agree that the court at the residence of the defendant shall be the competent trial court.

Intellectual Property Rights

  • BTCC owns all copyright to content on BTCC platforms (except content not related to BTCC, including but not limited to text, images, software, audio, and video).

  • All viewing, copying, printing, or sharing of BTCC platform content must not be used for business purposes and must acknowledge the intellectual property rights of BTCC.

  • All BTCC products, technology, and software are intellectual property of BTCC. “BTCC”, “”, and other BTCC products using the BTCC name or marked with the BTCC logo are registered trademarks of BTCC Limited; none of these can be used without written authorization (including but not limited to: illegal copying, sharing, and publishing). Those who breach these rights may be subject to legal liability.