Benefits

Fee discounts
Fee discounts
Level badgeV1
Level badge
VIP eventsV1
VIP events
Birthday giftV2
Birthday gift
Priority supportV3
Priority support
Dedicated managerV3
Dedicated manager
Upgrade gift packV3
Upgrade gift pack
Higher withdrawal limitsV3
Higher withdrawal limits
Physical giftV3
Physical gift
Travel packageV4
Travel package

VIP requirements and fee rates

VIP requirement
Fee rates
Deposit & Withdraw
VIP levels
Account's estimated total value (USDT)OR
Last 30 days Futures Trading Volume (USDT)OR
Last 30 days Spot Trading Volume (USDT)
Futures
Taker / Maker
Spot
Taker / Maker
Extra 24-hour withdrawal limit (USDT)
Fee coverage rate with coupons
Withdrawal fee discount

VIP levels and fee rates are updated and effective from 17:00 (UTC) every day

VIP upgrade gift pack

VIP retention period

VIP levels
VIP level retention days (days)

What is the VIP protection period?

VIP protection period: a delayed downgrade protection period for VIP levels.

When the data for your VIP level is not met and your total assets and trading volume in the past 30 days are both incomplete, your VIP level will be downgraded and your VIP benefits will be reduced. However, VIP3 and above have a protection period. During this period, the level will not be downgraded, and you can still enjoy the fee discounts, birthday gifts, dedicated customer support, and other benefits of the corresponding level!

How can I increase the protection period?

The higher your VIP level, the longer the protection period, and the longer your downgrade delay period will be.

*VIP will be downgraded if the data does not meet the requirement; VIP3 and above can get a delayed downgrade protection period

FAQs

Terms & Conditions