Does Best Buy detect return fraud?

A few years ago, Best Buy found an answer to return fraud in a third party company called The Retail Equation, which analyzes return behavior to detect fraud. Whenever you returned an item, TRE's algorithms went to work to see if it was likely that you were abusing the return program.

Can I return a Best Buy item?

You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID. You will get free shipping on your return by using our prepaid label.

How do I return a Best Buy Order?

For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID. You will get free shipping on your return by using our prepaid label. Log in to your Best Buy account to locate your order.