What is the difference between an AI chatbot and a traditional chatbot?

If a visitor arrives on the website and asks something you didn’t set up a response for, the chatbot won’t be able to produce an answer. On the other hand, an AI chatbot can have more flexible, human-like conversations. It can learn a lot more about your site visitors and apply that knowledge effectively with little intervention.

What are the benefits of using an AI chatbot?

Answer: Using AI chatbot can provide many benefits to businesses. Implementing these can result in improved customer satisfaction. Chatbots are as effective as experienced employees and are about 4x times more effective than inexperienced employees in selling products. Companies can save costs by implementing chatbots with AI capabilities.

How do AI chatbots use natural language processing?

Natural language processing refers to the entire end-to-end process of how chatbots use artificial intelligence to make sense of large amounts of natural language data. NLP works by taking a text or voice input from a human, using AI to determine that input’s meaning, and then generating and delivering an appropriate response.