About BAI Learning & Development

In this fast-paced, ever changing world, blocking off large segments of time to train your entire staff is no longer a possibility. Today's institutions require specific, relevant training on demand: what they need, when they need it, where they need it.

Why Choose Us?

Our Experience
BAI Learning & Development represents over 80 years of experience as an established and dependable provider of quality information, education and training to financial service professionals. We are known for producing valuable training and countless institutions have come to know the dedicated staff, targeted content, reliable delivery, and customer service excellence that are all part of our company.

Our Content
We create our own courses with a talented product development team. Training topics are identified through customer input and continual review of regulatory issues. Our compliance professionals ensure the course content is accurate and appropriate before any technical production takes place. A rigorous testing phase guarantees only the best product is released for training use by our customers. We develop both video and interactive web-based courses.

Our Delivery
Our courses provide a wide variety of training topics and we proudly deliver our training in multiple formats. Online presents an economical method to train individuals at different locations while training administrators benefit from the tracking capabilities of a powerful Learning Management System (LMS). Video training allows customers to train employees both individually and in group settings.

Our Customer Service
Providing training content to our customers is just one part of what we do. We also make sure our customers are receiving the greatest benefit from the training. Our professional implementation staff helps customers begin training as soon as possible following a purchase, and our customer care and support staff is eager to resolve any problems or questions that arise. When our customers call they talk with real people and get real answers.

Our Customers
Of course, our customers are our best proof of how we "do business." Not only do our customers express their approval of our products and service, they consistently give us high marks for customer satisfaction. In our most recent customer satisfaction survey, our customers gave us a 97% satisfaction rating!

Over 1,000 financial institutions and many state banking associations recognize the value BAI Learning & Development brings to financial institution training programs across the U.S. Speak to an Account Executives now.